Shipping policy
Processing Time
Orders are typically processed within 1-3 business days. Please note that processing times may be longer during peak seasons or promotional periods.
Shipping Times
We work with trusted suppliers to bring you quality travel accessories. Once your order is processed, shipping typically takes:
- Canada: 7-14 business days
- United States: 10-18 business days
- International: 15-25 business days
Please note that these are estimated timeframes and actual delivery may vary depending on your location and customs processing for international orders.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your order. We offer:
- Standard shipping
- Expedited shipping (where available)
Free shipping may be available on orders over a certain amount - check our current promotions at checkout.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor your package's progress.
Shipping Locations
We currently ship to Canada and may ship to other locations. Available shipping destinations will be displayed at checkout.
Customs and Import Duties
For international orders, customers are responsible for any customs fees, import duties, or taxes imposed by their country. These charges are not included in our product prices or shipping costs.
Delivery Issues
If your order has not arrived within the estimated timeframe, please contact us at biz.restwavetech@hotmail.com with your order number, and we'll help track down your package.
Address Accuracy
Please ensure your shipping address is correct and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us
If you have questions about shipping, please contact us at:
- Email: biz.restwavetech@hotmail.com
- Store: aerivatch.store